Website accessibility statement
TJO ry strives to guarantee the accessibility of the websites of Helsinki Adult Education Centre, Aktiivi-Instituut and Helsinki Adult Education Centre Primary School in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council.
This accessibility statement applies to the website: helao.fi
The description has been prepared as of May 9.5.2022, XNUMX.
Compliance status
These websites generally comply with the requirements of Directive (EU) 2016/2102 of the European Parliament and of the Council (WCAG 2.1, level AA). Non-compliances and/or exceptions to the requirements are noted below.
Inaccessible content
The content mentioned below is not accessible for the following reasons:
Reason for not complying with accessibility requirements: Unreasonable burden.
Downloadable files that are not accessible are temporarily exempted from the disproportionate burden exemption referred to in Article 2016 of Directive (EU) 2102/5.
1. Downloadable materials
PDF files and other materials downloaded from the site may not necessarily meet accessibility requirements. However, the site aims to briefly explain what the material is about on the download page for each material.
The site Learning materials and projects The following materials do not meet accessibility requirements
- Textbook Koto-Suomi. Reason for not complying with accessibility requirements: Unreasonable burden.
Reason for not complying with accessibility requirements: Materials were produced before September 23.9.2018, XNUMX
1. Downloadable materials
PDF files and other materials downloaded from the site may not necessarily meet accessibility requirements. However, the site aims to briefly explain what the material is about on the download page for each material.
The site Learning materials and projects The following materials do not meet accessibility requirements
- Learning materials Käts, Kielipuu and Diving into Finland as well as Lukimo's guide and Sukimo's module frameworks
Alternative contact methods
If you are unable to handle your matter online, you can call or contact us by phone or email. Customer service contact information can be found at www.helao.fi/asiakaspalvelu and the address of the administrative staff www.helao.fi/hallintohenkilokunta.
Did you notice a lack of accessibility in our online service?
Please let us know so we can do our best to fix the issue:
- by email to office@helao.fi
- by phone to the office number 09 41 500 300
- at the customer service point during opening hours at Runeberginkatu 22–24, 00100 Helsinki
- by filling out the form below
Give feedback
Course registration system accessibility statement
This accessibility statement applies to the Helsinki Adult Education Centre's online course shop and was prepared on 8.10.2020 October XNUMX. The service is subject to the Act on the Provision of Digital Services, which requires that public online services must be accessible. We have assessed the accessibility of the service ourselves.
Meets all accessibility requirements.
Supervisory authority
If you notice any accessibility issues on the site, please first provide feedback to us, the site administrator. It may take up to 14 days for a response. If you are not satisfied with the response you receive or do not receive a response at all within two weeks, you can file a report with the supervisory authority.
Contact information of the supervisory authority
Finnish Transport and Communications Agency Traficom
Digital Accessibility and Accessibility Control Unit
www.saavutettavuusvaatimukset.fi
saavutettavus@traficom.fi
telephone number switchboard 029 534 5000